About Us
Hello there, neighbor. Meet the family behind Carolina Well & Pump. We're the Ledfords, and Derrick, patriarch, is the Founder & CEO. We are lifelong residents of Western North Carolina, with our deepest roots in Madison County, NC. Derrick has served as a certified well water contractor his entire adult life, with 15+ years' experience under his belt, before founding Carolina Well in 2019.
Our Why
We Believe in Better.
In our years of industry service, we’ve seen a lot. We believe we can do it better. Caring for our clients is our only priority.
Water is life’s primary resource. When you have a water problem, your needs must come first. So, we work day-and-night to ensure your sustenance is there every time you turn your faucet.
Community First.
We believe in helping our neighbor. And while a business needs profit for survival, we treat others the way we want to be treated. Meaning, we aren’t here to price gouge in the middle of your unforeseen circumstance. We always provide our best, honest quote, and we always guarantee our work.
We are Better Business Bureau Accredited
We do good business. The BBB has determined that Carolina Well & Pump, LLC has made an commitment to make a good faith effort to satisfy and resolve any customer complaints.
Words we live by.
Always do more than is required of you.